Tag: Google
David Morris: For Good Customer Service Go to Government, Not Corporations
August 2012Received wisdom aside, good customer service is easier to come by at government agencies than many private businesses.
Announcing $22.5 Million Fine, FTC Says It Investigated Google’s Internet Tracking Early On
August 2012Senior FTC official said it was looking into the Google privacy issue before any articles were published about the case.
Leah Carroll: A Journey to the Center of the Internet
May 2012A new book reveals the hidden physical infrastructure of the internet.
